How we Work

At J.P. Wenzel Plumbing and Heating, we believe that getting quality plumbing service should be simple, straightforward, and stress-free. Whether you need a small repair or a larger project completed, our process is designed to be as easy as possible. Here’s what you can expect when working with us:

A woman sitting on a bed using her phone and laptop in a bright, minimally decorated bedroom with a bedside table, lamp, and plants.

Step 1: Reach Out

Getting started is easy! You can contact us by phone or through our online contact form to tell us about your plumbing needs.

A rusted metal pipe with dripping water, underneath a sink or plumbing fixture.

Step 3: Get Your Estimate

Once we’ve reviewed your information, we’ll provide an honest and transparent estimate. If a virtual estimate isn’t possible, we’ll schedule an on-site visit.

A plumber holding a pipe wrench and some tools standing in a kitchen with a young man leaning on the counter and smiling

Step 5: Quality Work, Every Time

When the day arrives, you can count on us to show up on time, ready to get the job done right. Whether it’s a quick repair or a bigger project, we take pride in our workmanship and attention to detail. Just as important, we make it a point to connect with you—so you feel comfortable, heard, and supported every step of the way. As a family-owned business, we treat your home like it’s our own.

A woman inspecting under a leaking kitchen sink with a smartphone in hand.

Step 2: Share Photos or Details

We can often provide an estimate just by reviewing photos or a short video of the issue! Simply upload your images through our Virtual Estimate Page. If the problem is more complex, don’t worry—we’ll schedule an on-site visit to assess it in person.

A man with a beard talking on a cellphone, standing next to a toolbox filled with tools, in a bathroom with a shower in the background.

Step 4: Schedule Your Service

We know life is busy, so we’ll work around your schedule to book a time that’s convenient for you. Whether it’s a quick repair or a larger installation, we’ll set up a time that works best.

Modern bathroom with white vanity, oval mirror, small potted plant, white toilet, and a bathtub with patterned tile surround and sliding window.

Step 6: Follow-Up & Customer Satisfaction

After the job is complete, we’ll check in to make sure everything turned out just right. If you’re happy with our work, we’d be so grateful if you left us a Google review—it helps other local homeowners and businesses find a plumber they can trust.