Frequently asked questions.

  • What plumbing services do you offer?

    We provide a wide range of services, including leak repairs, drain cleaning, water heater installation, pipe replacement, heating system repairs, and more.

    What areas do you serve?

    We provide plumbing services throughout Franklin and the surrounding towns. Contact us to confirm if we service your location.

    Do you handle both residential and commercial plumbing?
    Yes, we offer plumbing solutions for both homes and businesses.

    What should I do if my toilet keeps running?

    A running toilet is often caused by a faulty flapper or fill valve. Try jiggling the handle or adjusting the float, but if the problem continues, give us a call.

    What are the most common signs that I need a plumber?

    Slow drains, low water pressure, unusual noises, water discoloration, or increased water bills are signs that you may need plumbing services.

    How can I prevent my garbage disposal from getting clogged

    Avoid putting grease, fibrous foods (like celery and potato peels), coffee grounds, and large chunks of food down the disposal. Always run cold water when using it.

  • Do you offer emergency plumbing services?

    While we don’t advertise emergency services, we always try to accommodate urgent issues as quickly as possible. Call us to check availability.

    How do I shut off my water in case of an emergency?

    Locate your main water shut-off valve (usually in the basement, garage, or outside near the meter) and turn it clockwise to stop the flow.

    Can I schedule an appointment online?

    At the moment, we're unable to offer online appointment scheduling. However, you can always use the "Contact Now" button to inquire about setting up an appointment with us.

    How soon can you come out for a plumbing issue?

    We aim for same-day or next-day service whenever possible. Contact us to check availability.

    Do you charge a service call fee?

    We provide upfront pricing before starting any work, so there are no surprises.


  • How do I know if my water heater needs to be replaced?

    If your water heater is over 10 years old, leaking, making loud noises, or not producing enough hot water, it may be time for a replacement.

    What size water heater do I need for my home?

    It depends on your household size and water usage. We can help determine the best size based on your needs.

    What’s the difference between a traditional and a tankless water heater?

    Traditional water heaters store and heat water in a tank, while tankless models heat water on demand, providing endless hot water and improved energy efficiency.

    Why does my water heater make a rumbling or popping noise?

    This is usually due to sediment buildup in the tank. Flushing the tank can help, or we can inspect it for you.

  • Why does my drain keep clogging?

    Recurring clogs could be caused by grease buildup, hair, or debris in the pipes. If clogs persist, you may need professional drain cleaning.

    What causes low water pressure in my home?

    Possible causes include mineral buildup in pipes, leaks, faulty pressure regulators, or municipal supply issues. We can diagnose and fix the problem.

    Is it safe to use a plunger on a clogged sink?

    Yes, but make sure you’re using a sink plunger (not a toilet plunger) and avoid excessive force. If it doesn’t work, we can clear the clog safely.

    What should I do if I hear a banging noise in my pipes?

    This is called “water hammer” and may be due to sudden water stoppage. Installing an air chamber or pressure regulator can help.

    Can you help with water filtration and softening systems?

    Yes! We install and maintain water filtration and softener systems to improve water quality in your home.

    My outdoor spigot is leaking or won’t turn off—can you fix it?

    Yes! A leaking or broken outside spigot (hose bib) can waste water and cause damage. We can repair or replace it to ensure it works properly and prevents freezing in winter.

Hear it from our customers!